This shipping policy carries standards of shipment that is followed by Radiateshine. You can expect that your order will be punctually processed and delivered on time. Cordially read this shipping policy to know everything about our shipment methods. We request you to read all our shipping and return policies before you make an order. Please be noted that orders are arranged to dispatch within 24 hours of purchase confirmation.
Radiateshine will not be working on public holidays and weekends. Orders received on the above mentioned days will be processed on the following working day only.
To make our delivery more desirable we have arranged two modes of shipping, they are FedEx shipping and Express shipping. FedEx shipping is supposed to deliver the parcel within 5 days of order. Express shipping makes it within 3 days. Our website marks FedEx shipping by default, so the customer has to choose express shipping distinctly to get the package fast.
The amount of two shipping modes will be publicized at the check-out page, express shipping may be more expensive than FedEx shipping method. The price displayed comprises the shipping charges from our country/state to your country/state, in case of an extra charge that is claimed specifically by your region will not be taken care of by Radiateshine. You will have to pay such additional fees to get the package.
It is compulsory to provide the correct address for delivery and also we suggest you to be there at the address when the package is delivered at your door. If that is impossible you may arrange some trustful person to receive it. Packages returned due to the absence of a recipient will be held at the postal/parcel office for a term. The customer has to obtain it ASAP. If you have given an incomplete/wrong address we cannot take the liability of your lost package. Still, If you have not received the package and if it is not present in the courier/post office, acquaint us quickly. Our customer care department will investigate the package. So, ensure that you gave the correct address and be present at the place lastly pay the extra charges your government or courier/post office claim.
Radiateshine may suspend or terminate delivery services if any unexpected situations like a tangible disaster, man-made hindrance, atomic explosion, riots, curfew, etc. emerge. In case if we stop the delivery process we will refund the full amount.
Please feel free to ask us more through the contact form.